Page 15 - Capability Statement

Maintenance

& Services

Addelec provides comprehensive
Maintenance, Repair, and Operations (MRO)
services for EV charging infrastructures. Our
services are designed to meet specific client
needs, encompassing a range of offerings
from regular maintenance to emergency
repairs and operational support.

Maintenance Compliance and Safety

• Preventive maintenance for early • Regular safety inspections for
issue detection compliance
• Regular software updates for • Certification to meet industry standards
improved performance
• Cleaning services for station upkeep Customisation and Upgrades
• Equipment testing for safety
• Hardware upgrades for
and efficiency
enhanced performance
• Tailored MRO solutions to meet
Repair
specific operational needs
• Quick response to emergency repairs
• Quality parts replacement for Additional Services
optimal operation
• Professional installation of new
• Seamless warranty services
and upgraded stations
management
• Consultation for maintenance
and operational strategies
Operations
• Training for safe and efficient
• 24/7 monitoring for real-time station usage
issue resolution
• Dedicated customer support for a
seamless charging experience
• Detailed reporting on performance
and maintenance
• Remote troubleshooting capabilities

Addelec Capability Statement | 14